Terms of service

Last updated: 10/11/2025

Welcome to WHATCHA LOOKIN' AT ("we", "us", "our").
By accessing our website or placing an order, you agree to the following Terms & Conditions.

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1. Use of Website

You must be 18 years or older to use or purchase from this website.

You agree not to:

• Misuse the website

• Attempt to disrupt or harm the site performance

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2. Orders

• We reserve the right to reject any order due to system error, item unavailability, or fraud suspicion.

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3. Payment Policy

• Prepaid only — we do not accept Cash on Delivery (COD)

• All payments are securely processed through our payment gateway

• We do not store any card or banking details

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4. Shipping & Delivery

• Orders are dispatched within 24–48 hours

• Delivery timeline: 7–10 days

For full details, refer to our Shipping Policy.

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5. Exchanges

We offer exchange only in case of:

• Wrong product delivered

• Wrong size delivered

• Manufacturing defect

Refer to our Return / Exchange Policy for the full process.

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6. Cancellations

• Orders can be cancelled only until they are dispatched

• Once shipped, the order cannot be cancelled

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7. Intellectual Property

All photos, designs, graphics, and content on the website belong to WHATCHA LOOKIN' AT.
You may not copy, reproduce, or distribute them without permission.

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8. Limitation of Liability

We are not responsible for delays caused by courier issues or incorrect address provided by the customer.

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9. Changes to Terms

We may update these Terms at any time. Updated terms will be posted here.

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10. Contact

For any questions regarding these Terms:

Email: wlaclothingindia@gmail.com
Address: Kirti Nagar, New Delhi – 110015, India